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Enable Third-Party Cookies and Cross-Site Tracking in Your Browser

Some features of the ITE Portal require third-party cookies and cross-site tracking to be enabled for proper functionality. This is especially important for integrations with external services and multimedia tools used within the portal.

The simplest solution is to enable or allow third-party cookies in your browser. Alternatively, you can enable cookies for the ITE Portal only while keeping them blocked for other sites.

Google Chrome

To enable all cookies in Google Chrome (PC or Mac)

  1. In Chrome, click the Chrome menu icon (three dots in the upper right)
  2. Click Settings
  3. In the Privacy and security section, click Third-party cookies
  4. Make sure that Block third-party cookies and Block all cookies are not selected

To enable cookies for a single site in Google Chrome (PC or Mac)

  1. In Chrome, click the Chrome menu icon (three dots in the upper right)
  2. Click Settings
  3. In the Privacy and security section, click Third-party cookies
  4. Under Sites allowed to use third-party cookies, click the Add button
  5. Enter the web address. The web address for WSDC ITE is https://wsdip.ite.edu.sg/login
  6. Click the Add button

To enable all cookies in Google Chrome (iPhone or iPad)

  1. Open the iOS Settings (gear icon)
  2. Scroll and select Chrome, or swipe down to use the search field
  3. Enable the Allow Cross-Website Tracking slider

For Google Chrome on iOS

  1. Go to Settings app
  2. Scroll down and select Chrome.
  3. Enable "Cross-Website Tracking".

NOTE: A recent update for Chrome iOS prevents allowing Cross-Site Tracking from fully resolving the error. If the errors still persist, we recommend you use Apple Safari or Mozilla FireFox instead, after adjusting the settings for that browser.

Safari

Safari does not support allowing cookies for individual sites. You must enable all cookies.

To enable all cookies in Safari (Mac)

  1. In Safari, open the Safari drop-down menu and click Preferences
  2. Click Privacy in the top panel
  3. Ensure that Prevent cross-site tracking and Block all cookies are both unchecked

To enable all cookies in Safari (iPhone or iPad)

  1. Open the iOS Settings (gear icon)
  2. Scroll and select Safari, or swipe down to use the search field
  3. Disable the Allow Cross-Website Tracking slider
  4. Disable the Block All Cookies slider

Firefox

Firefox only allows enabling cookies for individual sites.

To enable cookies for a specific site in Firefox (PC or Mac)

  1. Visit the website
  2. At the left of the address bar, click the shield icon
  3. At the top right of the panel, toggle off the Enhanced Tracking Protection switch. This will disable Enhanced Tracking Protection for the site and will automatically reload the page

Microsoft Edge

To enable all cookies in Edge (PC)

  1. In Edge, click the Settings and more menu in the upper right (the ellipsis ...)
  2. Click Settings
  3. Go to Privacy, search, and services using the left-hand menu
  4. Go to Cookies on the right-hand panel
  5. Disable the toggle for Block third-party cookies
  6. Restart your browser

To enable cookies for a specific site in Edge (PC)

  1. In Edge, click the Settings and more menu in the upper right (the ellipsis ...)
  2. Click Settings
  3. Go to Privacy, search, and services using the left-hand menu
  4. Go to Cookies on the right-hand panel
  5. In the Allowed to save cookies section, click Add site button
  6. Enter the web address. The web address for WSDC ITE is https://wsdip.ite.edu.sg/
  7. Select the Include third-party cookies on this site option
  8. Click the Add button
  9. Restart your browser